"Our qualified experience counts"

Cisco Certified Network Solutions Company, Security and Support Specialists

Expert and Professional Network Support for Businesses from an established network support company

PDS Communications Ltd are passionate about support. We offer exceptional on-going support which is the key to our ongoing relationship with customers and also aim to provide affordable solutions that give you the best possible network subject to your requirements. Our support is designed to help you get on with your business knowing that your IT and networking is in safe hands.

Forging relationships, building trust

Our engineers work closely with our customers so that they feel that we are an extension of their IT team, thereby understanding the network requirements and any potential issues. Providing a personal service that many IT companies do not offer anymore.

Network support company providing network monitoring

PDS generally monitor our customers network equipment, this is from our management station which has customer specific maps and can be viewed by our customers. This is used to alert PDS and our customers of a device down and allow our engineering to quickly interrogate any issues.

Safeguarding your network

Configurations backups are automatically taken daily so that the latest configuration is always available if a configuration restore is required. PDS offer support contracts tailored to the customers’ requirements. Although UK based, we are a network support company that supports networks worldwide, using remote access for diagnostics and a partner company for hardware replacement and onsite engineering. Hardware replacement is either via Cisco Smartnet, third party hardware partner or with PDS in- house spares. PDS will always control the hardware fault rectification.

“We used PDS to carry out the consolidation of LANs at multiple sites to a single LAN when we moved to our new Unilever House office in January 2008. We were impressed with the service and commitment shown by PDS’s engineers and the levels of ownership they displayed, from initial concept to a successful project completion. The new network is based on HP ProCurve switches, including 10Gb inter-switch uplinks, the network supports all our voice and data applications. PDS support our VPN links to partners which are terminated on Cisco ASA and PIX firewalls via their remote management services, providing us with a high level of management confidence.”
Mark White – Bristows IT
“PDS are our preferred network supplier. They designed and installed our initial network and continue to provide support and monitoring. We have always found their service to be professional, courteous and swift. They are always there when we need them. We would always recommend PDS.”
S.R Hayes, Senior IT Manager - Axminster Carpets
“PDS have been supporting our data IP network for several years, initially at our Chiswell Street site, which subsequently expanded to all world locations. PDS provide a wide range of network and security services using HP ProCurve switches and Cisco ASA firewalls. Along with hardware supply they are used within our organisation to carry out installations, project management and support. We have recently employed PDS to implement the technical migration of the LAN to our new site in Fenchurch Avenue, the new platform handles both data and voice applications.”
James Elmer, IT Manager -Kennedys Law

Discuss your requirements - Contact us

01322 526185 info@pds-comms.co.uk