Managed IT Services
As businesses become increasingly reliant on technology, the need for effective IT support has become more critical. One solution that many businesses turn to is using a Managed Service Provider (MSP) for their IT support. At PDS, we provide comprehensive MSP services that include support for mobile devices, using Intune for Mobile Device Management (MDM), and remote support through TeamViewer.
By using PDS as your MSP for IT support, businesses can enjoy these benefits and focus on their core business activities while leaving their IT support in expert hands. PDS provides a complete IT support solution that includes mobile device support, remote support, and a proactive approach to IT management. With PDS as your MSP, you can be confident that your IT infrastructure is in good hands.
Cost Savings
Having a dedicated service provider allows businesses to have predictable monthly costs, reduction of capital expenditures, avoidance of costly downtime and access to economies of scale.ย
Proactive approachย ย ย
Consistent monitoring and support, early detection of issues, increased security and compliance and continuous improvement of IT infrastructure.ย
Access to expert resourcesย ย
Obtain access to specialised IT skills and knowledge, mitigate the risk of knowledge loss, stay current with the latest technology trends and leverage vendor relationships and expertise.ย
Increased business efficiencyย
Enhanced productivity, decreased business risk, better scalability and flexibility, and a greater focus on core business activities.ย
Mobile device supportย ย
PDS uses Intune for Mobile Device Management (MDM), which allows businesses to securely and efficiently manage their mobile devices. With Intune, PDS can enforce device security policies, configure and update devices remotely, manage app access and permissions, and wipe company data from lost, stolen, or unused devices. This helps businesses operate more efficiently and with peace of mind in a mobile environment.ย
Remote supportย
ย PDS uses various platforms for remote support and monitoring such as TeamViewer and N-Able. This enables our support team to quickly and efficiently access and troubleshoot IT issues whilst also meeting your business’s unique security requirements.ย
Remote Backupsย
Backups are essential for organisations to protect their critical data and ensure business continuity in the event of a disaster. At PDS we leverage Veeam as our preferred backup and disaster recovery solution due to its flexible backup options, cloud storage integration, efficient data compression and customisable backup and recovery capabilities.ย
Licensing 365ย
Office 365 licensing provides organisations with a range of productivity and collaboration tools, including Microsoft Word, Excel, PowerPoint, Outlook, Teams, and SharePoint. The licensing model is flexible, allowing organisations to choose the plan that best meets their needs and scale up or down as required.ย
More PDS Communications Services
Cyber Security
Advanced Cyber Security Solutions Network security is essential to protect against cyber-attacks and unauthorised access to sensitive information. Network security involves several key components, including firewalls, VPN, Network Access Control…Network Solutions
Tailored Network Solutions In today’s fast-paced business world, reliable network solutions are essential to ensuring that companies’ operations run smoothly. PDS offers start-to-finish solutions that include design, planning, deployment, and…
